FAQ

Q1. What‘s your production time ? 

1) For Bulk: 
For the goods in stock, we can send you the goods within 1 day once we confirmed your payment, for the customized goods, the
production time for jewelry displays is about 15-20 days, and the delivery time for packing products (boxes,paper bags and
pouches)is about 7-10 days .

2) For Sample:
Sample time for jewelry displays and packaging products are all 7-15 days.
 
Q2. What is your MOQ ?
A: MOQ for stock is 1 PC,MOQ for customized products varies, different products are with different MOQ, welcome to inquire about
our products and MOQ .
 
Q3. Do you have stock items to sell or you can custom ?
A: Yes,we have almost all of our jewelry displays, boxes and pouches in stock, also we can make customized Logo,size,material,color 
as your requirement.We can custom your logo on the products, if your quantity can reach to our MOQ, we can print your logo for free .
 
Q4. My package missed or damaged on the half way , What can I do?
A: Please contact our support team or sales and we will confirm your order with the package and QC department, if it is our problem, we will make refund or re-product or resend to you. We apologize for any inconveniences!
 
Q5. Which payment way is workable? 
1) PayPal ( for sample fee,goods in stock or order value less than 200USD ) 
2) Western Union 
3) T/T or Credit card on Alibaba.